USER GUIDE - Slow Travel HOKKAIDO

Find a tour you want to book and send the inquiry form.

We will contact you to finalize the tour details and fee.

Make the payment online using your credit card.

Come to the meeting point on the scheduled time.

Enjoy your Slow Life HOKKAIDO tour!

Find a tour you would like to book on our website. You can choose to search by Area, Season, Category, or by entering a keyword. On the tour details page, click on “Inquire for Reservation. If there is no program in our ready-made tours that meets your preferences, you can click on the Custom-Made Tours banner so we can create a tour just for you.

Fill out the inquiry form with the required information, then click Confirm. A confirmation page will be displayed. Check that all the information you provided is correct, then click Submit.

You will receive an automatic confirmation e-mail in the e-mail address you provided. After receiving your inquiry, we will contact you by e-mail within 3 business days to confirm the availability of the tour and the total tour cost. If you don’t receive the confirmation e-mail within 24 hours, please check your spam folder, and make sure to mark our e-mail address as safe.

Review the tour details and quotation. Should you have any questions or concerns, please send a reply by e-mail, and we will be happy to answer or accommodate your request.

If you find everything acceptable, we will send you an e-mail with a link to payment page. Open the page and make the payment using your credit card. After confirming your payment, we will send you the details of your confirmed reservation.

On the day of your tour, come to the designated meeting point on the scheduled time, and enjoy your Slow Life HOKKAIDO tour!

About Our Service

I didn’t receive a confirmation e-mail after sending the form. What should I do?: If you didn’t receive a confirmation e-mail from us, please do the following:
・Check your junk mail/spam folder.
・Check that your inbox is not full.
・Check that you entered your e-mail address correctly.
・Make sure you can receive e-mails from slh@slow-life-hokkaido.com.

If you still can’t find the confirmation e-mail, contact slh@slow-life-hokkaido.com and we will get back to you as soon as possible.

Can I reserve a tour for just one person?: Yes, you can. However, depending on the tour contents, the fee may be significantly more expensive. Please send us an inquiry so we may prepare a quotation for you.

Can I rent winter clothes or ski wear?: It depends on the specific tour program you want to book (please check the “Optional Services” section in the tour program page). If there is no information listed, please include it in your inquiry so that we can confirm the availability of the rental.

Can I link to your website?: Yes, feel free to link to our website, as long as the link does not imply affilitation with or endorsement by Slow Life HOKKAIDO. Furthermore, if we deem the content of the website hosting the link to be damaging to our image, the link may be denied. We also reserve the right to change the address, contents, etc. of our site without prior notice.

About Hokkaido and Japan

What should I wear during my trip?: It depends on when you plan to visit. Hokkaido has 4 distinct seasons, and the appropriate clothing can be roughly summarized as follows:

Spring (Apr to May): Temperature ranges from 5℃ to 20℃. Daytime is warm but nights are chilly. Wear a light coat/jacket or sweater on top of your regular clothes.

Summer (Jun to Aug): Temperature ranges from 15℃ to 30℃. You can wear just T-shirts, shorts or jeans, sneakers, etc. The nights can still get cold, so bring an extra jacket just in case.

Autumn (Sep to Oct): Temperature ranges from 5℃ to 20℃. Wear a light coat/jacket or sweater on top of your regular clothes. You may also need to wear winter accessories in case it gets cold.

Winter (Nov to Mar): Temperature ranges from -20℃ to 5℃. Wear thermal underwear, a heavy coat/jacket, winter shoes/boots, hats, gloves, etc. Multiple layers are recommended since it may be warm indoors.

Since Hokkaido is a vast island, we also recommend checking the weather forecast for the specific area you plan to visit.

Do I need to tip during my trip?: Basically, tipping is not necessary in Japan, and you may be refused if you try to pay a tip. Just showing your respectful appreciation and gratitude for the service is enough. If you really want to give something, it is probably better to give a small, non-monetary gift.